Frequently Asked Questions

Where can I purchase the jewelry?

You can easily and quickly purchase the jewelry on our website. Each piece is made to order according to your desired size, gold color, and carat weight. For private appointments at our Tel Aviv office, please call and arrange in advance at 0507242220.

What payment methods can I use to purchase the jewelry?

You can pay by credit card, with up to 6 interest-free installments. If you wish to pay via Bit, contact us and we will provide you with the details. Payment via PayPal is also available.

What materials are the jewelry made of?

All jewelry is made of 14K gold. All jewelry is set with natural diamonds that are carefully selected. Color F-G, clarity VS/SI, cut EXCELLENT. The diamonds are untreated, not laboratory diamonds, and not blood diamonds. Certain jewelry pieces are set with precious gemstones of high color, clarity, and polish.

Can I make changes to a piece of jewelry I saw on the website?

Select the gold color and the ring size/chain length/bracelet size from the options on the product page. Every piece of jewelry can be customized according to your wishes—whether changing the diamond size, adding or removing diamonds, or any other change you desire. Contact us and we will be happy to discuss the changes you want to make. Each request will be reviewed by the designer’s professional eye to ensure that the change can be made perfectly, both technically and design-wise.

Can I have a custom-designed piece of jewelry according to my request?

Absolutely. You are welcome to contact us to create your dream piece of jewelry. We will assist, advise, design, and produce it for you to perfection.

What affects the price of the jewelry?

The fact that each piece of jewelry is made to order works in your favor. We don’t need to cover store rent, sales staff, and inventory costs for your piece—allowing you to enjoy jewelry at a lower and fair price but with the highest quality. The size and quality of the center stone you choose will significantly affect the price, as well as your ring size, due to the additional gold and diamonds. Additionally, any changes you make to the jewelry can effect its price—either lowering or increasing it.

What is the process for custom jewelry design?

The meeting with Gali Warshai will clarify what is important to you, your budget, and the perfect piece of jewelry for you. Once the details are clear and the best stones are selected, the design work will begin using a computerized 3D software. Afterwards, a computer-generated simulation will be sent to you for approval. Once approved, the production process will start, including 3D printing the model with the most precise technology, casting the model in gold, polishing the gold, setting the diamonds, and finishing the jewelry to a perfect shine.

How do I choose a diamond for my jewelry?

Gali Warshai has extensive experience working with diamonds and broad connections in the diamond exchange in Ramat Gan and the global diamond industry. After defining your budget and what is important to you in a diamond, Gali will find the perfect diamond for you with the best quality and at the best price. Her ability to grade and select diamonds carefully, all at manufacturer prices directly from the diamond exchange, guarantees you the perfect diamond for you.

Is it important to set a budget when buying diamond jewelry?

It is very important. The bulk of the price in luxury jewelry comes from the central diamond, so it is crucial to set a budget in advance that you can adhere to while still providing you with the perfect diamond for your sparkling piece of jewelry.

How long will it take for the jewelry I ordered to be ready?

Your jewelry will be ready within 10 business days. If you need it sooner, please contact us and we will do everything possible to expedite it. For new jewelry designs or changes to existing jewelry, the estimated production time will be between 10 days to two weeks.

How will I receive my jewelry after ordering?

The jewelry will be delivered to the shipping address you provided by a courier in a secure shipment. Please leave a phone number at the time of ordering so that the courier company can reach you before delivery. The jewelry will be handed to you against your signature.

How can I determine my ring size/ my partner's size?

We have prepared a size guide for both rings and chain lengths.

I have an old piece of jewelry I want to dismantle. Can I get credit for the gold?

Yes, and it is recommended. Do you have old jewelry just sitting in a drawer? Together we will create a new, splendid redesign! We will examine under a microscope what exactly is set in the jewelry, the sizes of the diamonds/gemstones, and their quality, and together we will design a new and dazzling piece that will include the fine stones. Cash for gold will be provided for the new jewelry. Sounds perfect?

I want to buy the jewelry as a gift. Can it be wrapped as a present?

All jewelry comes in an elegant and luxurious package, including a black velvet jewelry box, gift ribbon, and a beautifully designed jewelry certificate. A printed greeting card can be added at no extra charge. Let us know what you want to write and we will take care of it. Personal engraving on the jewelry is available. Let us know what you would like to engrave; the engraving price is based on the number of letters. Please enter the recipient’s address if you want the shipment to be delivered directly to them.

I purchased jewelry and need to adjust the size/length/any other changes. What should I do?

Contact us in any convenient way, and we will arrange for the jewelry to be picked up and repaired. Courier use will be at the sender's expense. Ring size adjustments for the first time are free. This applies to two size adjustments—either resizing up or down. Other changes and extreme sizes will be priced accordingly.